{"id":3400,"date":"2023-06-29T11:39:42","date_gmt":"2023-06-29T09:39:42","guid":{"rendered":"https:\/\/www.ballerstaedt.de\/?page_id=3400"},"modified":"2026-07-21T10:14:19","modified_gmt":"2026-07-21T08:14:19","slug":"survey-information","status":"publish","type":"page","link":"https:\/\/www.ballerstaedt.de\/en\/survey-information\/","title":{"rendered":"Survey information customer satisfaction"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]<\/p>\n

Information on Customer Surveys<\/h1>\n

Last updated: July 21, 2026<\/strong><\/h2>\n

 <\/p>\n

Thank you for taking the time to participate in our survey.<\/p>\n

Your opinion is important to us. By taking part, you help us continuously improve our products, services, and business processes.<\/p>\n

Voluntary Participation<\/h2>\n

Participation in this survey is voluntary. You may discontinue the survey at any time without any disadvantages or consequences.<\/p>\n

Processing of Your Data<\/h2>\n

This survey is conducted on behalf of BALLERSTAEDT & CO. OHG<\/strong> using the SurveyMonkey<\/strong> platform.<\/p>\n

If no personal data is requested within the survey, your responses will be evaluated anonymously. Should you voluntarily provide personal data (e.g. in free-text fields), this information will be used solely for evaluating customer satisfaction and improving our products and services.<\/p>\n

Your data will not be shared with third parties unless this is necessary for the technical operation of the survey.<\/p>\n

Data Retention<\/h2>\n

The collected data will only be stored for as long as necessary to evaluate the survey and implement resulting improvement measures. After that, the data will be deleted or anonymized unless statutory retention obligations require otherwise.<\/p>\n

Data Protection<\/h2>\n

Further information on how BALLERSTAEDT & CO. OHG processes personal data can be found in our Privacy Policy<\/a>.<\/p>\n

Please note that the technical provision of the survey is subject to SurveyMonkey’s Privacy Policy. SurveyMonkey processes data in accordance with applicable data protection regulations and implements appropriate contractual and technical safeguards.<\/p>\n

Contact<\/h2>\n

If you have any questions regarding the survey or data protection, please contact:<\/p>\n

BALLERSTAEDT & CO. OHG<\/strong>
\nSina Weber
\nHardbergstr. 11
\n76437 Rastatt
\nGermany<\/p>\n

E-mail: weber@ballerstaedt.de<\/a><\/p>\n

Further information on data protection can be found in our Privacy Policy<\/a>.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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